In Marketing Cloud Next, when new customers are being added to the Salesforce Platform (Contacts and Leads) – they will be automatically added as opted-out from email communications. In a world where privacy is becoming more and more important I understand that Salesforce added this functionality. However, after implementing multiple Marketing Cloud Next solutions for...
Step 1: Create Data Extension Begin by setting up a Data Extension in Marketing Cloud Engagement with the following field attributes: Step 2: Configure Automation Studio Create an automation in Marketing Cloud Engagement to retrieve all active subscribers from the past year. SQL Query Use the following SQL query to extract active subscribers: Note: This...
The Consent system in Marketing Cloud Next is different from the other Marketing Platform owned by Salesforce. When a new Lead or Contact enter the Salesforce system it will be automatically set as opted-out and an action will need to be made in order to opt-in the record. This Option can be either manual or...
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